Xiamen Luz Opto Electronic Technologies Co.,Ltd.
  • 01

    How to deal with the faulty?

    Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

  • 02

    Do you offer guarantee for the products?

    Yes, we offer 1-2 years warranty to our products.

  • 03

    Is it ok to print my logo on the product?

    Yes, please inform us when placing order and send your design to us.

  • 04

    How to proceed an order

    Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer please order and make deposit. Fourthly We arrange the production.

  • 05

    How do you ship the goods and how long does it take to arrive?

    Express usually takes 3-5 days to arrive, air transportation 1-2 weeks, and sea shipping around 30 days.

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